Talk to the people who run the builder
Most questions are about one of four things: which options to switch on, why a gas estimate moved, how verification works, or a transaction that did not confirm. Send the detail and you get a direct answer rather than a ticket number.
Direct channels
Worth checking first
- My fee transaction is stuck as pending
- It is under-priced for the current base fee rather than lost. Speed it up in your wallet, or cancel it by replacing it with a zero value transaction to yourself at the same nonce and a higher gas price.
- The gas estimate changed between two visits
- The estimate multiplies the gas your configuration needs by the current gas price. The gas units barely move, the gas price moves constantly.
- I picked the wrong decimals
- Decimals cannot be changed after deployment. The fix is a new deployment with the right value, which is exactly why a rehearsal on Sepolia is worth the ten minutes.
- My wallet will not connect
- Check that it is unlocked and on Ethereum mainnet. If a previous session is stuck, disconnect this site inside the wallet and try again. On mobile, open the site inside the wallet browser.